Together, We ROW Forward!
At our core, we believe progress happens when diverse talents move as one team—resilient, collaborative, and always asking the right questions. Every challenge is a chance to find smarter solutions for our customers, colleagues, and communities. This is how we ROW: with strength, purpose, and a commitment to doing things differently.
About Us
We create unique campaigns that help your business grow
As a Merchant Account High-Risk Processor, we value trust and service above all else. We are here to provide complete business services and customized credit card processing with consistently high quality. Leverage our years of experience as we make sure every low-risk or high-risk merchant, small, family-owned brick and mortar business, or a global eCommerce powerhouse, has every opportunity to enjoy the services they need to achieve their business goals.
What We Do
24/7 Customer Live Support (Inbound/Outbound)
Our team accepts inquiries and is ready to assist our customers 24 hours a day, 7 days a week. We make sure all calls are handled with utmost care.
Basic FAQ's and Customer Assistance
We have a highly trained and equipped team available to respond to inquiries. For quick reference, the FAQs are tailored to the needs of clients. There are dedicated phone lines and customer support specialists who are ready to assist clients that call for assistance.
Chargeback Prevention
We believe that prevention is always better than cure. We have put systems in place to uphold this commitment to our clients and their customers. All calls are recorded for our clients’ protection. Verification procedures include recording the customer’s confirmation of their credit card payment details, as well as transaction validation.
Customer Satisfaction
We conduct after-sales calls to make sure customers who have purchased products not only get what they paid for but also are highly satisfied.
Consumer Analytics
All customer service requests are handled with utmost care and are recorded to provide insights that help us deliver relevant and timely solutions to our clients.
Customer Retention
Our team accepts inquiries and is ready to assist our customers 24 hours a day, 7 days a week. We make sure all calls are handled with utmost care.
Let's join together!
We’re a group of passionate and highly trained individuals that are equipped with great customer service skills and knowledge to address our client’s needs. We are flexible and adaptable to give quality service and address the concerns or inquiries of our client’s customers.
